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- Terms and Conditions - (“the website”, “website”, “the site”) is a website operated by George Hospitality Group Ltd (“We”, “Us”, “Our”). This is George Hospitality Group Ltd’s Privacy Policy and Terms of Use, and refers to all it’s associated companies and partners of George Hospitality Group Ltd.

Privacy Policy

At George Hospitality Ltd, we respect your personal information and share your concerns regarding data protection. We aim at all times to comply with the Information Privacy Principles which are found in the Privacy Act 1993 and expect all of our employees, executives, committee members, contractors, business partners and service providers to deal with all personal information in a compliant and confidential manner and in accordance with the Privacy Act 1993.


George Hospitality Group Ltd recognises its responsibility, and is committed to, ensuring the privacy of your personal information. When you enter personal information into the website in order to receive or use services, the terms of this Privacy Policy will apply to that information.

The Office of the Privacy Commissioner ( provides further details of the New Zealand Privacy Act and how it protects personal information in New Zealand.

Collection of Personal Information

We collect personal information to provide you with the best possible products, services and communication that we and our authorised members have to offer, to create a more personalised experience for you, and comply with our legal, regulatory, industry or workplace requirements.

We collect information reasonably necessary for or directly related to one or more of our functions or activities. We take steps to ensure that we collect personal information by lawful means, and obtain your personal information in various ways. You agree that George Hospitality Group Ltd may collect information about you including information you enter into the website and about your use of our website. George Hospitality Group Ltd will treat all personal information it collects in accordance with this Privacy Policy.

Personal Information is provided by you when you register or enquire for services that we may offer. Providing this information is always optional, however, some services may not be available to you if you choose not to provide it.

Statistical Information is generated by our systems as they track traffic through the website. When you visit our website, your Internet Protocol Address (IP address), domain name, date and time of visit, previous sites visited and browser type may be recorded. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided. We use this information to help us identify what parts of the website our users visit the most and determine how best to service our users.

Changes to the Privacy Policy

George Hospitality Group Ltd may, from time to time and in its sole discretion, modify, alter or otherwise change this Privacy Policy with or without notice to you. All such changes will be effective immediately upon the updating of the webpage on the website at which the privacy policy is contained. George Hospitality Group Ltd will include the date of the Privacy Policy to help you identify whether or not the Privacy Policy has changed. You agree to check the privacy policy and be bound by the privacy policy that is in effect at the time at which you access the site.

Collection and storage of personal information

You may browse and access information contained on the website without providing personally identifiable information. If you provide personally identifiable information (e.g. if you request to join an email newsletter or submit an enquiry form) that personal information will be held in accordance with the requirements set out in the Privacy Act 1993. Your personal information may be held by George Hospitality Group Ltd electronically or in hardcopy on George Hospitality Group Ltd premises (in New Zealand or elsewhere) but in all cases George Hospitality Group Ltd will control that information.

Use of the Information

George Hospitality Group Ltd will use your personal information:

(a) for the purposes you provided it to George Hospitality Group Ltd;

(b) to send you messages to market or promote George Hospitality Group Ltd and its associated goods and services only if you have expressly signed up for the updates on any of our George Hospitality Group Ltd websites or associated websites, or have supplied your details to us by other means for that purpose. The information collected by George Hospitality Group Ltd for this purpose (including email addresses) will not be shared with other parties and you may unsubscribe to communication at any time.

We have collected this information in order to provide the best possible service to you while you are visiting our sites. To this end we may use the information that you provide for the following purposes:

• To verify your identity in regards to services you have booked or purchased.

• To help provide any other services that you have requested.

• To offer the most relevant information suitable to you and your interests.

• For any marketing, promotional, publicity, marketing or market research that we might undertake.

• For any other purposes for which you have given permission.

Related Entities

George Hospitality Group Ltd may pass your personal information on to any George Hospitality Group Ltd company or brand partners to use for the purposes described within and on the condition of compliance with this Privacy Policy.

Third Parties

George Hospitality Group Ltd will not release your personal information to any third party except where required to, permitted to by law, where you have authorised us to do so or where disclosure is connected to the purpose for which the information was collected.

Length of time Information will be held

If you are or have been a member of any authorised George Hospitality Group Ltd company your personal information will be used to update and will be held on George Hospitality Group Ltd member database. If you have never been a member of any George Hospitality Group Ltd and its brand partners your personal information will be held until you advise deletion.

Access to, editing and deleting personal information

We encourage you to actively engage with us and let us know when your details change or if your personal information needs correction or updating via our contact information provided below.

It is your responsibility to ensure that personal information provided to us is accurate.

At any time, you can request access to information we hold about you or if you wish to correct, alter or delete any personal information by sending a written request either e-mailed or posted to:

The Privacy Officer
George Hospitality Group Ltd

CNR Main Street, Palmerston North, 4410, New Zealand

Cookies and Information Collected

Cookies are small files which are temporarily installed on your hard drive. This website uses cookies solely to retrieve aggregate information to perform analyses of the characteristics and behaviours of the website users and in order to make improvements to the site.

George Hospitality Group Ltd may use cookies to keep track of their users’ preferences and thereby design the website to best meet users’ requirements. This information is not used to identify individual website users.

Information collected using cookies includes non-personal information such as:

(a) the Internet domain and IP address from which you are accessing the website;

(b) the browser and operating system you are using;

(c) the date and time you access the site;

(d) the pages you visit; and,

(e) whether you arrived at the George Hospitality Group Ltd website via a link from another site and the address of such site.


By using this website, you consent to George Hospitality Group Ltd’s collection and use of the information collected from cookies. However, you can prevent cookies from being saved on your hard drive by selecting the appropriate setting on your browser – simply follow your particular browser’s instructions. You may continue to use this website even if you deactivate cookies, however deactivating cookies may mean that you might no longer be able to enjoy offers from George Hospitality Group Ltd in their entirety.


If you have any further questions relating to this privacy policy, please contact George Hospitality Group Ltd.

Terms of Use

The information available on or through this website is intended to provide general information to the public and all reasonable measures have been taken to ensure the quality and accuracy of the information available on or through this website. However, George Hospitality Group Ltd:

may change, delete, add to, or otherwise amend information contained on this website without notice; and

are not responsible for the content of other websites linked to or referenced from this website. George Hospitality Group Ltd neither endorses the information, content, presentation, or accuracy of such other websites, nor makes any warranty, express or implied, regarding these other websites.

Reference to any specific commercial product, process, or service whether by trade name, trademark, manufacture, or otherwise does not constitute an endorsement or recommendation by George Hospitality Group Ltd, unless expressly stated.

All material on the website, unless otherwise noted, is copyright to George Hospitality Group Ltd; and may not be reproduced without written authorisation of George Hospitality Group Ltd. Reproduction of material on this website for commercial purposes or on other websites requires written authorisation from George Hospitality Group Ltd.

Each page on this website must be read in conjunction with this disclaimer and any other disclaimer that forms part of it.

Updated: 5 September 2023